Welcome to HawkPlay, operated by Orion Gaming Technologies Inc., licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). These Terms and Conditions (“Terms”) govern your access to and use of the HawkPlay website, mobile application, and all related services (collectively, the “Platform”).
By creating an account, accessing, or using HawkPlay in any way, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Platform.
Eligibility
To use HawkPlay, you must:
- Be at least 21 years old, or the minimum legal gambling age in your jurisdiction, whichever is higher
- Have the legal capacity to enter into a binding agreement
- Not be located in a jurisdiction where online gambling is prohibited
- Not be a person prohibited from participating in gaming activities under Philippine law or PAGCOR regulations
HawkPlay reserves the right to request proof of age and identity at any time and to suspend or terminate accounts where eligibility cannot be verified.
Account Registration & Verification
When you register an account, you agree to:
- Provide accurate, current, and complete information
- Maintain the confidentiality of your username and password
- Notify us immediately of any unauthorized use of your account
- Complete identity verification (KYC) procedures when requested, which may include submission of valid government-issued identification
You are responsible for all activities that occur under your account. HawkPlay is not liable for any loss arising from unauthorized access resulting from your failure to secure your account credentials.
Only one account is permitted per player. Duplicate accounts may result in suspension or forfeiture of funds and bonuses.
Deposits & Withdrawals
HawkPlay supports multiple deposit and withdrawal methods, including GCash, Maya, GrabPay, GoTyme, QR Ph, bank transfer, and cryptocurrency (USDT). Specific limits, processing times, and requirements for each payment method are detailed on our dedicated deposits and withdrawals guide.
By making a deposit or requesting a withdrawal, you confirm that:
- The funds used belong to you and were obtained through lawful means
- The payment details you provide are accurate and belong to you
- You understand that withdrawal requests may be subject to verification checks before processing
HawkPlay reserves the right to delay or decline a withdrawal request where fraud, money laundering, or a violation of these Terms is suspected.
Bonuses & Promotions
HawkPlay offers various bonuses and promotions from time to time, including deposit bonuses, cashback, free spins, and referral rewards. Each promotion is subject to its own specific terms and conditions, available on our promotions page.
General rules applicable to all bonuses include:
- Bonuses are subject to wagering (rollover) requirements before any associated winnings can be withdrawn
- HawkPlay reserves the right to amend, suspend, or terminate any promotion at any time without prior notice
- Any attempt to abuse, exploit, or manipulate a promotion through improper means (including the use of multiple accounts) may result in forfeiture of the bonus and associated winnings, and possible account suspension
- HawkPlay retains final interpretation rights over the terms of any promotion
Player Conduct & Prohibited Activities
By using HawkPlay, you agree not to:
- Create or operate multiple accounts
- Engage in collusion, chip dumping, or any form of cheating
- Use bots, scripts, or automated tools to gain an unfair advantage
- Use the Platform for money laundering or any other unlawful purpose
- Attempt to exploit software errors, bugs, or vulnerabilities for personal gain
- Provide false information during registration or verification
Violation of this section may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities where applicable.
Fair Play & Game Rules
All games available on HawkPlay are provided by licensed, third-party game providers, including but not limited to JILI, Pragmatic Play, Evolution, Microgaming, and Playtech. Game outcomes are determined by the respective provider’s certified systems; HawkPlay does not alter or influence individual game results.
In the event of a technical malfunction or dispute regarding a game outcome, HawkPlay will investigate the matter in coordination with the relevant game provider, and our decision, made in good faith, will be considered final.
Responsible Gaming
HawkPlay is committed to promoting responsible gaming. We encourage players to set personal limits, take regular breaks, and play within their means. Players who feel their gaming habits are becoming difficult to control are encouraged to contact our support team for assistance, including information on self-exclusion options.
Gaming should be an enjoyable form of entertainment and should never be viewed as a source of income or a solution to financial difficulties.
Intellectual Property
All content on the HawkPlay Platform, including but not limited to logos, graphics, text, software, and game content, is the property of HawkPlay, Orion Gaming Technologies Inc., or our licensed partners, and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Platform without prior written consent.
Limitation of Liability
To the fullest extent permitted by law, HawkPlay shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform, including but not limited to losses resulting from technical failures, internet connectivity issues, or unauthorized account access not caused by our negligence.
HawkPlay does not guarantee uninterrupted or error-free access to the Platform at all times.
Account Suspension & Termination
HawkPlay reserves the right to suspend or terminate your account, with or without prior notice, if we reasonably believe you have violated these Terms, engaged in fraudulent or prohibited activity, or if required to do so by PAGCOR or other regulatory authorities.
Upon termination, any pending withdrawals may be subject to review, and funds obtained through violations of these Terms may be forfeited.
Dispute Resolution
If you have a dispute regarding your account, a transaction, or gameplay, we encourage you to first contact our Customer Support team through Live Chat, Phone, or Email to seek a resolution.
Should a dispute remain unresolved, it shall be handled in accordance with applicable PAGCOR dispute resolution procedures and Philippine law.
Changes to These Terms
HawkPlay reserves the right to amend these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any legal action or proceeding arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Philippines.
Contact Information
If you have questions about these Terms and Conditions, please contact us:
- Address: 561 JP Rizal, Alabang, Muntinlupa City, Metro Manila, Philippines, 1799
- Data Protection Officer: dataprotection@hawkplayph.org
- Live Chat: Available 24/7 directly on the HawkPlay platform
- Phone:
- Email: contact@hawkplayph.org